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Story Dated: Tuesday, August 7, 2012 11:12 hrs IST

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Satyendra Jha. Photo by Sanjay Ahlawat

Satyendra Jha, who manages a small printing press at Inderpuri in Delhi, applied for birth certificate of his son Rahul, born in 1999, and daughter Anushka, who is three years younger. While he got Anushka's certificate within the 10 days, the stipulated timeframe under the RTS, he is yet to get Rahul's certificate.
“They told me about the 10-day timeframe when I submitted the application,” says Jha. “But in Rahul's case, the name was not in their computerised system and I did not have the discharge slip from Lady Hardinge Medical College Hospital, where he was born. It is taking them time to go through the registers of 1999.”
Though he was sent from one room of the department to another at the office of the Registrar of Births and Deaths, he says, nobody asked him for any bribe to dig out the details from the register.